digital entitlement

The New Empowered Digital Customer

EPISODE 105 | Jason Grochowski Client Strategy Principle and I talk about the Digital Customer Experience in the modern age. We even take a stab at a look back on customer experience over the last 100 years. Mass Production turned to Mass Marketing. The online customer experience was born and the psychology of marketing continues to get more complicated.

Teaching Kids to Build Robots and Digital Innovation in the C-Suite.

Teaching Kids to Build Robots and Digital Innovation in the C-Suite.

EPISODE 104 | We visit Techie Factory in Dallas, TX. Our future depends on us inspiring kids with the love of technology now. There are more than 500k open IT jobs in the world and that number is expected to grow. Its time to teach kids logical and problem solving skills now. Teach them to bring ideas to life with technology.