EP 124 | The odds of you making a significant change in your career is 9 to 1. Look around you, out of the ten people closest to you, only one of them is going to actually make a change and take that leap forward. Only one of you is going to seize the moment and make your own decision to change. Only one of you will choose to excel. Only one of you will be running on that treadmill in the gym in a couple of months. Will that be you? Or them?
EPISODE 111 | Dustin Engel is the leader of the Advanced Media Team (data activated media) and the Analytics and Data Science Team at PMG Advertising Agency. In this episode we talk about is journey from aspiring Marine Biologist to a career in Digital Marketing. We get his perspective on many aspects of digital disruption, including beacons, Apple's next big move, airline fee's and late fee's.
EPISODE 110 | Chief Digital Officer, Mirza Chughtai @mkchughtai and I discuss the implications of Blockchain disrupting customer experience across all industries. We also talk about the fundamental disconnect in many organizations trying to take on digital transformation in their companies and trying to adapt to the new digital world. Most companies are still hiding behind their operational inefficiencies and they are not changing their baseline operations to create and support a new digital identity that aligns to their value propositions.
EPISODE 105 | Jason Grochowski Client Strategy Principle and I talk about the Digital Customer Experience in the modern age. We even take a stab at a look back on customer experience over the last 100 years. Mass Production turned to Mass Marketing. The online customer experience was born and the psychology of marketing continues to get more complicated.